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Cyberattack cost Kitchener tech company millions, police say

Attacker made ransom demands in unsuccessful attempt to extort money, police say
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Wen-Lih Chuang, 33, a Taiwanese national has been identified as the suspect in the cyberattacks

Waterloo Regional Police are seeking a wanted male in connection to a series of costly cyberattacks against a Kitchener-based technology company.

In August 2023, the police service's Cybercrime Unit began investigating a series of cyberattacks against a Kitchener technology company.

Investigators determined that between May and August 2023, the company’s networks were illegally accessed, resulting in the theft of confidential data.

The attacker then made multiple ransom demands in an unsuccessful attempt to extort money from the company, police said in a release.

Police did not name the company.

"The attacks had a significant impact on the company and its clients, resulting in damages that are estimated to be millions of dollars," police said.

Investigators have identified Wen-Lih Chuang, 33, a Taiwanese national, as the suspect in the cyberattacks.

Police said a warrant for Chuang’s arrest has been issued for the offences of Unauthorized Use of a Computer, Mischief to Data, Extortion, and Disobeying a Court Order. 

Police said Chuang is believed to be in Taiwan, but anyone with information regarding his whereabouts was asked to contact Waterloo Regional Police Service’s Cybercrime Unit at 519-570-9777, ext. 8492.

Anonymous tips can be provided to Crime Stoppers at 1-800-222-8477 or online at www.waterloocrimestoppers.com.