Position Overview
Under the direction of the Director of Corporate and Regional Clinical Programs, the Manager will act as the Privacy Officer for GHC and as a clinical resource and subject matter expert in privacy-related matters, infection prevention and control, and patient safety. The Manager will provide clinical leadership and support to the development of safe, high-quality care practices.
Education & Experience
- Regulated Health Professional currently registered with appropriate Regulatory College in good standing
- Five years (5) years of experience as a clinical professional in the areas of infection control, privacy, patient safety, clinical quality and/or similar areas of focus
Preferred Qualifications
- Understanding of Privacy legislation
- CIPP/C Certification (Certified Information Privacy Professional – Canada Certification) or willingness to work towards
- Infection Control Practitioner or willingness to work towards
- Note: a combination of education and experience may be considered.
Job Duties & Responsibilities
Privacy Responsibilities
- Under the direction of the Director, Corporate and Regional Clinical Programs, act as the Privacy Officer for GHC.
- Develop, implement, and maintain privacy policies and procedures regarding the safe use and handling of confidential or protected information.
- Conduct routine and targeted privacy audits and assessments to identify and assess risks that may affect the privacy of information.
- Stay up to date on privacy legislation and regulations and ensure GHC compliance.
- Lead investigations into privacy breaches.
- Prepare reports for the Senior Leadership Team (SLT) to be presented to the Board of Directors (BOD) on privacy-related matters.
- Chair the Privacy Committee.
- Create action plans for process improvement and make recommendations to the privacy committee.
- Ensure that all staff are trained and understand their responsibility with respect to privacy legislation by creating and maintaining training materials.
- Respond to requests for access to and correction of personal information.
Quality Practice Responsibilities
- Act as a resource to the staff and a subject matter expert (SME) in privacy and patient safety.
- Participate and contribute to investigations related to clinical risk and patient safety incidents, provide recommendations and report on trends.
- Liaise with external and community partners to build relationships and share resources as appropriate.
- Collaborate with managers and supervisors as a SME to identify clinical risk or patient safety concerns and recommend corrective actions. Support clinical risk assessments and the associated reporting.
- Conduct the required research into best practice and develop or assist with the development of clinical policies and procedures, ensuring robust implementation and training when required.
- Consult with the clinical team to ensure that healthcare professional practice issues and educational needs are addressed with an action plan for improvement.
- Assist with the development and implementation of Infection Prevention & Control policies, programs, and training.
- Develop, or assist with the development of medical directives for healthcare professionals as required. Support the development of resource material to be implemented and shared with appropriate professionals so that directives are understood.
Organizational Support
- Adhere to departmental budget and participate in the annual budget planning process.
- Collaborate with inter-professional teams, including clinical and non-clinical departments, to provide support.
- Develop and maintain administrative processes; contribute to quality and process improvement initiatives.
- Ensure job-specific process documents outlining position and organization requirements are kept up-to-date.
- Analyze trends on a departmental level and create reports for leadership.
- Maintain positive working relationships with stakeholders by addressing inquiries and providing relevant information.
- Contribute to the development of a positive workplace culture by promoting teamwork, collaboration, and open communication across GHC.
- Well-developed skills in living each of the GHC values.
- Other duties as assigned.
Knowledge, Skills, & Abilities
- Excellent knowledge and understanding of privacy legislation, professional practice standards/best practices and infection control standards
- Ability to perform the responsibilities of the position within the legislative and regulatory standards set out in applicable legislation and consistent with the operational policies of GHC.
- Understanding and demonstrated record of providing an excellent patient experience.
- Ability to develop positive working relationships with internal and external stakeholders.
- Well-developed skills set in coaching, supporting, and inspiring colleagues.
- Excellent skills relating to policy and procedure development, implementation, and evaluation.
- Strong conflict resolution skills and experience leading successful teams.
- Proficient with Microsoft Office Suite.
Compensation:
$78, 083.89 - $95, 000
Operations:
Monday to Friday – Business Hours
Weekends & Holidays Off
Applications:
Please apply through ADP Career Centre by March 12, 2025.
Interested applicants are asked to submit a cover letter and resume indicating their qualifications for the position by the application deadline. Those selected for interviews will be required to demonstrate their qualifications and required skills and abilities as outlined above. Group Health Centre is committed to an application and interview process and work environment that is inclusive and barrier free. Accommodation will be provided in accordance with the Ontario Human Rights Code/AODA. Applicants need to make any accommodation requests for the application or interview process known in advance by contacting the Human Resources Department at 705-759-5513. We thank all applicants, however only those under consideration will be contacted.
